Warranty Policy
Your product(s) will be serviced and returned to you in a timely manner.
Warranty does not apply under the following circumstances:
- Failure resulting from human error as dismantling equipment and refitting without permission.
- Failure is caused by environmental conditions that do not meet the product capability.
- Failure or damage caused by natural disasters (Fire, earthquake, etc)
- Failure or damage caused by misuse, incorrect installation or debugging of the product.
Henrich reserves the right to the above explanation. Please contact us for more details.
Warranty Periods
Product Category | Product Line | Warranty Period |
Industrial Ethernet Solutions | Rackmount Ethernet Switches | 3 years |
DIN-Rail Ethernet Switches | ||
Industrial PoE Switches | ||
IEC61850-3 Ethernet Switches | ||
Media Converters |