RMA Service
If your product needs servicing or repair, you can take advantage of Henrich's online Returned Merchandise Authorization (RMA) center.
Before sending your product in, you will need to obtain an RMA number. Use our on-line request form to obtain an RMA number.
On our online RMA system, you may request RMA service, track the status of your returned item, obtain clarification on RMA issues, and print RMA reports. Our staff is available at any time to provide you with the most friendly and immediate service.
Contact our customer service at dhe@henrich-inc.com if you need further assistance